FAQ
FAQ
How or where can I get an interface to use with your software?
The Enttec Pro can be purchased from Enttec or several distributors on the web. DMX King also makes a compatible interface that has proven reliable.
I already have an XYZ2000 (or whatever) hardware interface for DMX. Can I use it with your software?
If the interface says it is "Enttec compatible" then it should work with the program. If not and you send me the make, model and the communication source code for the device, I will make every effort to translate it for Cue Player Lighting.
You say in the feature list that the Velleman interface has limitations. What are they?
Unlike the Enttec interface that gets all the lighting levels in one message, the Velleman VM116 requires that each channel level is transmitted one at a time. This results in delays that makes the dimming steps noticeable. At the present time, using the VM116 is not recommended for use with more than 32 channels with Cue Player Lighting. That may change in the future. As of version 1.9.1, the Velleman interface was removed from the selection menu.
How do I run the program as a non-Administrator? - The program needs to be "Run as Administrator" during the registration process. An easy way to do that is right click the desktop icon and then select Run as Administrator. Once you have your registration key and have registered the program, you may remove or rename the file "cplighting.exe.manifest" in the installed directory.
Can I use an "Open" class interface like the Enttec Open? - Yes, BUT, the Open interface uses the host computer for timing the DMX signals that can lead to issues with entry level computers and a large number of lights. Our experience is that for about the same cost, the DMX King Micro with its internal timing is a better alternative.
I want to use a surface with sliders instead of having a cue file for everything. - You can connect a midi sound controller such as the Pyle PMIDIPD30 via a USB port and control the 8 submasters with the sliders.